ACS Signs Contract Renewal with Symetra Financial

09/10/2009 06:15

DALLAS--(BUSINESS WIRE)-- Affiliated Computer Services, Inc. (NYSE: ACS) today announced a five-year, multi-million dollar information technology (IT) contract to extend its relationship with Symetra Financial, a leading provider of employee benefits, annuities and life insurance based in Bellevue, Wash.

ACS has provided a full range of IT infrastructure services including data center, help desk, and voice and data networks for Symetra since 2004. Additionally, ACS provides output and content management services, as well as a variety of cross-functional services including security, asset management and disaster recovery.

"ACS enables us to provide high quality IT services at predictable costs," said Troy Olson-Blair, chief information officer for Symetra Financial. "Extending our long-standing relationship allows us to maintain IT industry best practices, incorporate continuous technological innovations and increase service capabilities to our customers."

Under the renewed contract, ACS will continue to provide full IT infrastructure services, as well as utilize new technological innovations including the ACS Management Platform, an offering that provides best-in-class service management capabilities to clients.

"Our growing relationship with Symetra demonstrates the strong collaboration, depth of experience and technology expertise we bring to our client engagements," said Derrell James, executive vice president and group president, ACS IT Outsourcing (ITO) Solutions. "Symetra's decision to renew its contract with ACS is a great example of our commitment to building long-term relationships with clients that deepen and strengthen over time."

ACS Global IT Outsourcing Solutions enable commercial businesses and government organizations worldwide to focus on their core competencies. ACS ITO solutions include application infrastructure, business applications, technology infrastructure, and IT consulting services. ACS is ranked as the Best Performer for Infrastructure Providers by Global Services 100.