Salesforce.com Introduces New Contact Manager Edition; Now Everyone Can Manage Business Contacts and Customers in the Cloud

For only $9 per user, per month, Contact Manager Edition provides individuals and very small businesses with all the benefits of salesforce.com (http://www.salesforce.com) and cloud computing - the flexible, pay as you go model, automatic upgrades and no hardware or software to install or maintain

SAN FRANCISCO, Sept 02, 2009 /PRNewswire-FirstCall via COMTEX/ -- Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced Contact Manager Edition (http://www.salesforce.com/contactmanager), a new edition from salesforce.com that provides the essential tools needed to manage business contacts and customers in the cloud. Contact Manager Edition introduces salesforce.com to an entirely new audience, very small businesses and individuals, ensuring that everyone can enjoy the benefits of cloud computing for only $9 per user, per month.

Contact Manager Edition - Manage Customer Interactions in the Cloud

Contact Manager Edition enables any company to jump-start their business by tapping into the power of the cloud and provides users with a wealth of features including:

    --  Contacts and Accounts - With Contact Manager Edition, users can store         and manage all contacts and accounts in the cloud. Now users can access         this vital information regardless of location - all you need is an         Internet connection.     --  Outlook and Email Integration - Now, anyone using Contact Manager         Edition can easily track email communications from Microsoft Outlook,         Gmail, Yahoo or any email system, keeping a complete record of customer         interactions for better sales execution and improved customer         satisfaction.     --  Reporting - Run pre-configured and customized reports on your contacts,         accounts and associated activities to gain powerful insights.     --  Customization - Contact Manager Edition is a solution that can be         tailored to fit a user's unique needs. Users can customize Contact         Manager Edition to track the data that is most important to them.      --  Google Apps - Companies using Contact Manager Edition benefit from an         out of the box integration with Google Apps, combining essential         applications for productivity (email, calendaring, documents,         spreadsheets, presentations, instant messaging, video) and CRM.  This         combination introduces an entirely new way for users to communicate,         collaborate, and work together in real time over the Web.  

Salesforce.com and Cloud Computing - The Right Choice for Every User

Background and benefits of cloud computing:

    --  Ten years ago, salesforce.com introduced cloud computing, a new         technology delivery model that allows users to access applications over         the Internet without having to install and manage hardware or software.     --  With salesforce.com and cloud computing, customers pay as they go and         are up and running in less time than it takes with traditional software         applications.     --  Three times a year, salesforce.com customers receive an automatic         upgrade that delivers new features and functionality. These upgrades do         not break any customizations or integrations and are completely seamless         and invisible to the end user.      --  Time and again, customers choose the low cost, low risk, and fast         results of salesforce.com and cloud computing over expensive hardware,         software, and data centers that burn through precious capital and yet         rarely produce the promised returns.  

Background and benefits of the Force.com platform and infrastructure:

    --  Contact Manager Edition is built on Force.com, a complete platform that         provides users with everything they need to develop any application, on         any device and deliver it to any user.     --  Force.com is a trusted platform because it is enterprise-tested and         serving more than 63,200 successful customers around the world.      --  Additionally, customers using Contact Manager Edition gain all the         benefits of the proven security, reliability and scalability of         salesforce.com's world-class global infrastructure.  

Quotes

    --  "Salesforce.com has always been committed to democratizing software         and making cloud computing accessible to businesses of all sizes,"         said Marc Benioff, chairman and CEO of salesforce.com. "Contact         Manager Edition opens up a whole new world for very small businesses and         individuals, empowering them to experience success with cloud         computing."     --  "Contact Manager Edition enables entrepreneurial businesses to         harness the power of cloud computing without the cost and complexity of         managing hardware or software infrastructure," said Denis         Pombriant, Beagle Research.      --  "At Trazzler we are using Contact Manager Edition to manage         thousands of business contacts, each segmented by category, company         size, and geographic region. Contact Manager Edition has enabled me to         experience the benefits of cloud computing first hand," said Adam         Rugel, CEO and founder of Trazzler.  

Pricing and Availability

    --  Contact Manager Edition (http://www.salesforce.com/contactmanager) is         available today in a 1 to 2 user edition for $9, per user, per month.      --  For more information, visit http://www.salesforce.com/contactmanager  

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